HelpDesk download

"A web-Artologik HelpDesk" support system based
indir.biz Editor: Artologik support unit and a web-based queries to support internal and external transport support system. Easy Help Desk support, service, and to process the query does.

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Supported by an effective management support unit will be created. All the information your organization's web-based system can be accessed continuously. Previously, the only intelligent response system and grow with time resolved software is stored on a query do not have to spend time. Help Desk specific needs of your organization and management is set by the self-report form, for example, question banks and answers designed standards.

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Customers can enter Desk
internet and search through the FAQ section for a simple solution. Support staff with complete information database on errands at the same time a search to find your answer there, you can do.

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New apprentices
If the FAQ, you do not find an answer to a query you can easily create a new apprentice. Description of the problem for the type of apprentice States and answer all questions. Requests, handling time and get all the necessary information as may be shorten.

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Web-based Advantages
support unit, web-based and only once, a web server installed software and internal network means that all authorized users and / or the internet.

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E-mail Reminders
how often reminders and pending errands you can set who should go. Any person or invoice queries Reminders Make sure missed or forgotten.

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Reports
several different types of support can create reports. Specifying the criteria of your choice, then you can create reports fully comply with statistical requirements to save settings. Reports support or resources to plan and even can be used for preventive work against future support. Panel can now download free 3.2.